Here is my experience with Sorento,
Ordered one ( Not fully loaded) on May 2011, Around November 2011, Kia called me and told that this vehicle price is gone up by USD200, so i had to increase the LC by USD200 again. Got the vehicle to my hand on 6th Jan 2012, what a surprise, the FAT Salesman who thinks that we are buying vehicles from his money told me "Oh sir, it seems AC is not working in this car", it was around 8.30 pm on a Friday and raining. I had no choice but the take vehicle and go home, i said i ll be coming on next monday to fix the AC.So next monday, i went to Kia Motors and got the AC fixed.
I must say, it is a good vehicle to drive, a lot of power compared with other vehicles of same type,Can beat V6 prados easily. Fuel consumption is not bad either, 9-10 kms per liter in the City and 10-13kms per liter long distance.
So everything seems to be ok untill, one day it died on middle of the road on my way to colombo from kandy.it suddenly stopped without giving any sort of indication, Just died. Was a sunday, around 5pm at peradeniya, So i phoned KIA, Guy who answered the phone said, "Sir, we dont have anybody at the moment in Sri lanka as all staff have gone to Thailand on a company sponsored tour.If you could get it towed to company we will pay the towing fee" I told him that i am not gonna tow it to company but to my parent's house.and asked them to come and get it from there. They didnt come on next day, but tuesday , they picked the vehicle from my parent's place and towed to Kia Motors.For next few days, i called them and the answer was like 'Sir we couldn't find the fault yet, We are still trying,we are now trying to get help from Kia motors Korea." So on friday they said, it was a problem with ECU, it need to be replaced, and they have ordred one from Korea.It took another week for them to get it down and fix to vehicle. Luckily, i had the Warranty, i cant imagine a situation if this happened to a warranty expired vehicle.
So i thought everything is ok now, untill i found out that wiper is not working properly, its timing is out order, i think it is a result of newly fixed ECU. anyway i have to take the vehicle again to KIA Motors to get it fixed. I am not living in colombo, i dont drive to colombo daily,Either i use public transport or the transport provided by my company, Iam really fed up with this now.