Nimal Perera

This is regarding the new CEYPETCO filling station at Bokundara piliyandala Dear customer, 1. According to the rules and regulations of Ceylon Petroleum corporation, there should be a phone number displayed at each fuels shed to report problems and comments. 2. Also there is a book kept at the office to write customer problems and comments. 3. If a pumper has pumped fuel worth of Rs 1500.00 and if he has taken Rs 2000.00 from the customer, why the particular customer didnt complain and why is that person is using other methods to publish this incident? 4. All the time there are supervisors on duty to supervise all the pumpers. Anyone can visit my shed and then you can witness that system. Then why this incident was not reported to the supervisor at that particular time itself? 5. Until today my manager has not received a single complain regarding this issue. 6. The Vehicle owner or the driver has to get down from the vehicle for 2 reasons. We have displayed 2 notice boards mentioning these 2 notes i. Please check whether the meter is at 0 reading before pumping fuel. ii.To receive a better service always ask for the digital bill provided. The button that they have mentioned on the post is still on the fuel pumps. After issuing of fuel to a vehicle the pumper has to press the button to get the bill and then the machine will print a bill and issue. We dont have systems like other fuel sheds to issue fake bills as the vehicle driver or the owners give the amount that should be written on the bill. We dont have such type of bills to cheat customers. The machine itself prints the bill according to liters issued by the particular pump, price, date, time and the name of the pumper. Therefore drivers and pumpers cannot set together and write fake bills. If the customer would have worked according to the instructions displayed on the notice board at the ,I guarantee that there wont be any frauds or anomalous things wont happen. Since our fuel shed is monitored using CCTV cameras and we have records, anyone can come and check out whether the incident is true or false by giving the particular date and time that the incident occurred at my shed. As the owner I invite you to come and see the service offered by my shed at Bokundara, Piliyandala. Then you will find out that this is something that have been people who are jealous and they just want to make a disgrace at me. Also I have to mention that my fuel Shed opens at 05.00a.m and as the owner I personally inspect all the work from 05.00a.m, anyone can come and check the whole process at 05.00a.m in the morning. Before opening the fuel shed every day morning, I personally test each and every fuel pump and if there is a fault in a pump we hold issuing fuel from that particular pump until Ceylon Petroleum Corporation officials come and repair the particular pump. You can call the number given below and then you will realize the honor as well as the goodwill that my fuel shed has achieved.011-5663354 N.Nimal Perera Owner Ceypetco Filling Station Bokundara, Piliyandala.