viraj_g

Hi @aruntantan Can you pls share the place you got your old shock absorbers tested and the place you bought your new ones. Thanks

Thank you very much for your response. There are couple of reasons why I decided to write to KYB. 1. I could not find any other official customer support to reach out to. 2. There was a thread in this same forum that discussed about TAAS agencies giving wrong shock absorbers. This is why I did not reach out to them to start off with. Now I realise that I have written to the wrong people. Thanks again for the explanation. Regarding the comfort that I expected, I was expecting the comfort which my vehicle was giving when I first bought it. (I am the second owner and the vehicle had 35000 km on it when I bought it). But the new ones I bought were not upto that level at least. I bought them from a well known shop from Delkanda and they said for Wagon R vehicles, what everyone sell is a model that comes for Mazda. So I bought them. Unfortunately, due to the busy schedule and the commitments, I could not get them exchanged within the warranty period of 6 months. Due to this bad experience, I need to make sure that the next purchase I make is for the correct one. --- So, Ill talk to TAAS agencies first and see where it goes from there. Thanks a lot

I am looking to buy new shock absorbers for my Wagon R Stingray MH44S model. I need to make sure that I am buying the correct ones this time since the shock absorbers I once bought do not give me the comfort I expected from new shock absorbers. I bought them over the counter just by mentioning my vehicle model. Because of that bad experience, I thought of reaching out to KYB customer support via email asking the correct shock absorbers model and in response they mentioned that KYB is not manufacturing shock absorbers for my vehicle model. Now, with this situation, I am unsure even Taas Agencies has a model that fits. Can someone pls guide me buying a correct model for my requirement? Thanks in advance