Quite the opposite to what they really are.
Had several unpleasent experinces with the Wattala head office about five years back when doing the three initial services, and a dash board issue.
Was compelled to take the vehicle recently to the Maharagama branch, and experience was very unpleasent.
If you have a repair invoice, take a look at the labour hours they have allocated. Pathetic. By their estimates, they would be able to attend to about ten vehicles a day maximum.
By the way I stayed at their workshop for a little time until I was told to stay out. Pity the owners who leave their vehicles there.