im not surprised with an establishment like that the underline motive is always profit making and not necessary the quality of service delivered from both the seller`s and buyer`s perspective. not necessarily this place but any 3rd party you leave your vehicle behind you run the risk of crooks and thieves ruining your vehicle. Just stick to the local papers next time the chances are the same buyers who goes into car lots will end up going to private car sellers as the profit margins involved are less, better negotiating and greater accountability is involved.