Insurance Claim Rejected

[Parani]

Hi guys.....it is my virgin post.......but i am not new to this forum. i gained a lot via this very forum. now also i am in a confused situation what to do next.i kindly need your valuable advise on that.

my car got an accident 2 months back and it was fully damaged (beyond repairs) . at the time of the accident, my friend drove the vehicle and it was under rent a car insurance (so i believe no issue regarding who drove the vehicle at the time of an accident). my friend informed to the Insurance company. assessor came to the the scene after one & half hours back. before that, police came to the place and brought the vehicle to the police station. next day i went to the insurance company and submitted necessary documents.

after that they told me that they are doing an investigation that they normally do. i was fine with that. but, they dragged 2 months for that. one private investigator hired by the insurance company did the investigation and got all the details from my friend, police, myself and etc....... gave the report as genuine. after that when i contacted the company they told me that they were not satisfied with the report and they want to do an another investigation. for that they brought someone called government analyst & what they did was just saw the vehicle (mind u it is 2 months after the accident and the car was all dusted & rusted in the rain and sun)and give the report saying that the accident has not been occurred at the said place and on the particular time and date mentioned by us. so the claim is rejected

i do not know what to do guys. please i need your assistance. please help me guys. share your thoughts.

[C Perera]

I also have a bitter experience with Jaxxxxxxxthi. Please avoid that buggers.

[KingSasanka]

Soon they may not be able to pay a decent dividend, if they treat their customers like this.

[EmmaScotts]

I can feel you my friend, I had the same trouble with my car insurance agency some time ago, and it was awful, I crashed my car and it was nearly not repairable. They did the same thing to me, it took nearly 5 months to give me the report and to say to me that it will not be satisfied. Facepalm. I had a talk with a lot of victims of the insurance system and most of them had the same issue as me and you my friend. After that I was really cautious when I insured my car, I was looking for a good and reliable car insurance agency, you can find a lot good information from this article, it will be very useful for you https://www.cheapautoinsurance.com/article/what-fs-1-document try to ensure yourself from accidents and I wish you better luck next time, hope that you are doing well and will never face this issue again

Edited December 30, 2019 by EmmaScotts

[Hyaenidae]

12 minutes ago, EmmaScotts said:

I have faced the same issue even after years, Don't know what to do

Who is your insurance provider?