Suzuki Rs 2017 highbrid steering rack noise and play

Mokip · December 18, 2017

Has anybody using the suzuki rs 2017 model e experience the above issue please share your thoughts and how to fix it or advice.

Any recommendations please ?

shanjeevanm · March 28, 2018

On 3/28/2018 at 5:30 AM, MV-5 said:

That's great to hear! Thanks a lot for the response. Can you share from where you had this done?

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sterling

VWvortex · March 28, 2018

Thanks Shanjeevanm!

Will take it to them, since car is under warranty

PrasadDHL · May 15, 2018

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Edited May 15, 2018 by PrasadDHL

PrasadDHL · May 15, 2018

On 3/28/2018 at 6:04 AM, VWvortex said:

Thanks Shanjeevanm!

Will take it to them, since car is under warranty

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Did u get the rack noise fixed?

PrasadDHL · May 15, 2018

On 3/28/2018 at 4:08 AM, thirtyone said:

Hi,

I also have started experiencing the same problem. The noise started at around 4600+ Kms.

Was anybody able to find what causes this and what the repair is like?

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Hi, did you get the rack noise fixed?

shanjeevanm · May 15, 2018

On 5/15/2018 at 8:58 AM, PrasadDHL said:

Did u get the rack noise fixed?

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it was fine for sometime and the noise is back. I checked with A*W as per them ppl complain the same with grand vitara as well it seems. so what they are saying is, our road conditions are not compatible with the variable rack system what RS has. no solution so far.

thirtyone · May 15, 2018

On 5/15/2018 at 9:01 AM, PrasadDHL said:

Hi, did you get the rack noise fixed?

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Hey Prasad,

I took it to Sterling Aftercare as one of the other members had recommended. They took a look at it, and the actual noise is coming from the steering column than the rack itself. They removed the column from inside the driver's side, and what they could make of it was that it needs replacing, and what they understood is when the column turns it grinds a little with the steering column covering.

They lubricated the column, and told that it might fix it, or it might come again, and probably with time it'll wear off the area that it grinds and it'll stop making the noise.

However after they put together the whole thing back, it didn't make any noise until a week or so, and now I rarely hear it sometimes. Bottomline is I chose to ignore it as I don't see replacing the part isn't going to fix it if it's a dimensional issue on the steering column they make.

I've uploaded a pic of the part (steering column) i'm referring to.

Regards.

PrasadDHL · May 15, 2018

On 5/15/2018 at 9:18 AM, thirtyone said:

Hey Prasad,

I took it to Sterling Aftercare as one of the other members had recommended. They took a look at it, and the actual noise is coming from the steering column than the rack itself. They removed the column from inside the driver's side, and what they could make of it was that it needs replacing, and what they understood is when the column turns it grinds a little with the steering column covering.

They lubricated the column, and told that it might fix it, or it might come again, and probably with time it'll wear off the area that it grinds and it'll stop making the noise.

However after they put together the whole thing back, it didn't make any noise until a week or so, and now I rarely hear it sometimes. Bottomline is I chose to ignore it as I don't see replacing the part isn't going to fix it if it's a dimensional issue on the steering column they make.

I've uploaded a pic of the part (steering column) i'm referring to.

Regards.

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Thanks bro.

PrasadDHL · May 15, 2018

On 5/15/2018 at 9:02 AM, shanjeevanm said:

it was fine for sometime and the noise is back. I checked with A*W as per them ppl complain the same with grand vitara as well it seems. so what they are saying is, our road conditions are not compatible with the variable rack system what RS has. no solution so far.

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Thanks.

gonzagnr · July 7, 2018

Hello everybody.

My name is Gonzalo and i am from Uruguay, in south america.

I own a 2016 zc32s swift sport with 11.900km.

In that time i had 3 steering racks replaced and one steering column replaced.

I know people from Mexico, Chile, Australia, Malaysia and Japan suffering from a lot of steering rack problems with the swift from all versions.

Next monday i am geting my car the 2 years service at the dealer and i will request for a 4th time steering rack replacement.

The new model (base and sport) also suffer from this issue, have a look at this video.

https://www.youtube.com/watch?v=GsNPROxmJAg&list=FLeVAALd7IvF940YTbW43wwg&t=0s&index=26

I can't believe suzuki is unable to produce a decent quality rack, these problems has been part of the swift since the 2005 model...

Randeewa · July 9, 2018

I can't believe Suzuki still have this issue on their cars. From my experience on Suzuki Racks most of time fault is with steering column (Intermediate Shaft) see my previous post on this

In this case as thirtyone's post it will also with steering column (Intermediate Shaft) my experience with 2003 Suzuki Cruze but on 2017 Swift?. It will definitely steering column (Intermediate Shaft). on the tie rack wears it self it can be replaced or repaired but it will not solve the noise you have to repair shaft also.

in my case as above my previews post shaft replacing didn't solve the problem. few weeks later noise came back and i have repaired it again. I think this is their manufacturing fault.

gonzagnr · July 9, 2018

my steering column (upper and lower joints/shafts) were replaced once, when car only was 190km...

since then there has been no problem with those.

but the steering rack.... thats another story, has been replaced 3 times.

and today took it to the dealer asking for a 4th time but they said that that level of noise/play is normal and wont replace it again.

so i will have to wait a few more month until play gets worse and hopefully they will replace it then,

the new swift and swift sport zc33s are also suffering from column and rack problems.

the car in the video i posted previously is a 2018 zc33s swift sport with 8000km......

Edited July 9, 2018 by gonzagnr

fcnarator · August 17, 2018

Anyone could able to resolve this issue.

Shez · August 26, 2018

Anyone found a solution yet to the steering column rubbing noise ?

thirtyone · August 26, 2018

On 8/26/2018 at 1:11 PM, Shez said:

Anyone found a solution yet to the steering column rubbing noise ?

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It's not a major issue as compared to the noise. I had it checked, it's the column that rubs against its housing. There is no issue with the rack end.

The noise comes and goes every once in a while in mine. Nothing much to worry about!

Cheers.

Edited August 26, 2018 by thirtyone

Shez · August 26, 2018

Thanx thirtyone for the prompt reply appreciate it very much!

shanjeevanm · August 26, 2018

On 8/26/2018 at 1:30 PM, thirtyone said:

It's not a major issue as compared to the noise. I had it checked, it's the column that rubs against its housing. There is no issue with the rack end.

The noise comes and goes every once in a while in mine. Nothing much to worry about!

Cheers.

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I got mine checked. Its the issue with the rack. There are multiple issues related to the rack in suzuki some have issues in the steering column some at the rack end some at the rack itself identify your issue correctly thru reliable mechanics.

Shez · August 27, 2018

On 8/26/2018 at 3:29 PM, shanjeevanm said:

I got mine checked. Its the issue with the rack. There are multiple issues related to the rack in suzuki some have issues in the steering column some at the rack end some at the rack itself identify your issue correctly thru reliable mechanics.

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Did you get yours sorted out ?and if so what was wrong and where did you get it done

jmzsl · November 8, 2018

On 11/7/2018 at 11:30 AM, TheFlyingFox said:

Update

Sorry for bumping an old thread just wanted to give a update for this problem. This is caused because the bushes in the steering rack doesn't support the road conditions in SL. The agents can repair it , the take the rack apart and replace 3 bushes on it (two on the edges and one on the steering motor area. They also check the steering angles with some specialized equipment. Once the rack is fitted back to the car they reset the steering position. 6 months warranty is given and they also say the new bushes are suited for SL.The problem can occur on miledges as low as 2000kms. i got the symptoms at 4500kms.

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Thanks machan. I'm also starting get some rattling noise from rack. mileage is around 5000km. Did you get it done from the Kithulwatta repair center. How much it cost?

Hyaenidae · November 8, 2018

On 11/8/2018 at 3:27 AM, jmzsl said:

Thanks machan. I'm also starting get some rattling noise from rack. mileage is around 5000km. Did you get it done from the Kithulwatta repair center. How much it cost?

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Again? Do you frequently drive on crappy roads or something?

TheFlyingFox · November 8, 2018

On 11/8/2018 at 3:27 AM, jmzsl said:

Thanks machan. I'm also starting get some rattling noise from rack. mileage is around 5000km. Did you get it done from the Kithulwatta repair center. How much it cost?

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I got it done from A*W attidiya as it is close to my residence. Don't quote me, they quoted 35k but got it done for 25k. One may be able to do it much cheaper at another place but obviously A*W being the agent use equipment to put everything together precisely.

jmzsl · November 8, 2018

On 11/8/2018 at 3:39 AM, Hyaenidae said:

Again? Do you frequently drive on crappy roads or something?

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All roads in sl are crappy ?

I think I'm cursed or something ?

Hyaenidae · November 8, 2018

-dp-

Edited August 4, 2020 by Hyaenidae

Ruslan · November 8, 2018

On 11/8/2018 at 9:21 AM, Hyaenidae said:

I meant crappy-er...

I've seen 2-3 LanEXs which came with EPS running beyond 150k mark w/o no problems with the EPS, never heard of one developing EPS problems except yours - so maybe road conditions are a contributor

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-Edit-

Edited November 8, 2018 by Ruslan

fcnarator · November 8, 2018

On 11/7/2018 at 11:30 AM, TheFlyingFox said:

Went to Kithulwatta repair center (A*W) but after test run they suggested to apply grease on Rack (It may be inside column) but I'm not quite sure where exactly, also I don't think the "Dak" "Dak" noise can be prevented by applying grease, since I have to done the repair yet, so tomorrow I will go back to Kithulwatta repair center and show them what is the exact noise (They might not noticed the problematic noise).

Anyway I will update this on tomorrow end of the day.

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