Toyota AVN Diagnostic Failure "NG"

[john cooper]

My Toyota Bluetooth menu greyed out,  unable to connect the phone, so I have done the onboard audio diagnostic which failed as below.

Any one of you aware of this error AVN "NG" and fix for this?

regards,

JC

Edited December 21, 2020 by john cooper

[iRage]

Oh....does it give the actual error codes ?

In the ones I have seen you can click on the NG button (I think it said DETAIL in the ones I used) and it would list out the detailed error codes. Does the next page have it ?

Anyway...this happened in a Prius which got its GPS transceiver messed up...did a reset on the device using the CD...worked for awhile and the error popped up again at which point they changed the GPS transceiver.  

[john cooper]

1 hour ago, iRage said:

Oh....does it give the actual error codes ?

In the ones I have seen you can click on the NG button (I think it said DETAIL in the ones I used) and it would list out the detailed error codes. Does the next page have it ?

Anyway...this happened in a Prius which got its GPS transceiver messed up...did a reset on the device using the CD...worked for awhile and the error popped up again at which point they changed the GPS transceiver.  

No mate, can't click on the NG button but i have press and hold the Memory CLR and that had done something and cleared all of them, so i ran the test again, now it is showing as OK

i have restarted the car and now it says to connect using Bluetooth if i need to install more apps but Bluetooth option is grayed out still 😝 

 

regards,

JC

[Jodie]

Hi JC,

I’m having the same issue with my Rav, did you work out how to fix it by any chance?