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About Pitstop

K3Z

Asked by K3Z,

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K3Z Newbie

K3Z

Posted
Posted

I read on a some thread (can't find it though.. :action-smiley-060: ), that some AutoLanka.com users had bad experiences with Pitstop.

I'm thinking of going to Pitstop for service my car, since it is close to my home and charges are quit cheap. At-least according to there website. :rolleyes:

I was wondering what the bad experiences, you guys had with them...

thx.

36 answers to this question

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Kim Newbie

Kim

Posted
Posted

Only bad is that they refusing to put Toyota Oil in my TOYOTA car! wrote a big complaint..anyways, if i ever get so much of money, i will put a double size of a Pitsstop, give the same or even better service BUT will allow ppl to bring the Oils for their CAR!

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mfj Newbie

mfj

Posted
Posted

I too have been servicing my car with Pitstop. So far had no bad experiences. ( Except the time, took around 4 hrs the last time, did not mind it as it was the Aus vsSA Test match :) )

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Supra_Natural Apprentice

Supra_Natural

Posted
Posted
  Elvis_Pil said:
These guys actually dont allow you to bring oil from outside?

As a policy, no they dont... but apparently if you're nice to them, you can get around the rule... devinda can elaborate more on this i believe.

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pradfred Newbie

pradfred

Posted
Posted
  Supra_Natural said:
As a policy, no they dont... but apparently if you're nice to them, you can get around the rule... devinda can elaborate more on this i believe.

ha ha the "pitstop owner" reads this forum too mateys , so he (being the super guy he is) might actually comment or change the rules. !!

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GearHead Newbie

GearHead

Posted
Posted
  Elvis_Pil said:
I don't believe in being nice to get a service which I'm anyway paying for lol :) would just go somewhere else!

Do they stock all brands of oil?

Last time i checked they only had castrol products...not sure if they have the other brand now :unsure:

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jehan80 Newbie

jehan80

Posted
Posted

Been going there for about a year. Their ok, But their interior cleaning is very poor. I usually have to complete the job myself at home.

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Ruslan Enthusiast

Ruslan

Posted
Posted (edited)

Last weekend did a Brake fluid flush at there.. Got a spongy brake pedal before.. after Flush everything's back to normal.. :rolleyes:

they used BP D.O.T 4 Brake fluid.. it should be possible to bring other brands of fluid. some of the Vehicle brands specifically saying to use their products. (Example Toyota to use T-IV). does Castrol or BP have anything similar to Toyota T-IV?

Edited by Ruslan
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Pericles Newbie

Pericles

Posted
Posted
  Devinda_Z said:
very satisfied customer here :) ,especially alignment & polish work

Think they'd mind if I went with my Megs and asked them to use that?

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Supra_Natural Apprentice

Supra_Natural

Posted
Posted
  Elvis_Pil said:
I don't believe in being nice to get a service which I'm anyway paying for lol :) would just go somewhere else!

Do they stock all brands of oil?

haha well different strokes for different folks I guess!

anyway machan AFAIK they stock only Castrol and BP oils devZ uses Mobil so i think he manages to take his oil in.

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Supra_Natural Apprentice

Supra_Natural

Posted
Posted
  Pericles said:
Think they'd mind if I went with my Megs and asked them to use that?

Well you can always ask, but since they are the agent for Autoglym, i dont think they'll be entirely chuffed at the idea of using a rival product...

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Supra_Natural Apprentice

Supra_Natural

Posted
Posted
  jehan80 said:
Been going there for about a year. Their ok, But their interior cleaning is very poor. I usually have to complete the job myself at home.

funny, i've got several interior jobs done there and they've always been quite good. You should make a complaint if they havent done it properly.... considering the amount they charge for things, the customer has every right to expect a very high standard.

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ash Newbie

ash

Posted
Posted
So far no prob.... Excellent service on my car always. Only outside brand they allow is Mobil. I buy it from out side & give them.
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nira74 Newbie

nira74

Posted
Posted

I've serviced there a couple of times in the past, always bought Mobil and gave them, and they never made a fuss.

went there mainly because they were tied up with the Nissan Agents and therefore avoided the fuss of having to supply them the genuine filters from outside.

However, switched back to Cleanpark because even though there never was any problem with their work, the attention to detail in polishing and cleaning was never anywhere close to Clean Park level.

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jehan80 Newbie

jehan80

Posted
Posted
  Supra_Natural said:
funny, i've got several interior jobs done there and they've always been quite good. You should make a complaint if they havent done it properly.... considering the amount they charge for things, the customer has every right to expect a very high standard.

Yep, did make a complaint when they called to follow up. Basically there still was a bit of sand under the front seats, there was a couple of white patches of some sort of powder in the front passenger carpet, and a big palm print on the dashboard!

Unless this thing happens repeatedly, i'd still go to them, cos as the others have said, generally their good. Specially the waxing.

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Kim Newbie

Kim

Posted
Posted (edited)
  Elvis_Pil said:
I don't believe in being nice to get a service which I'm anyway paying for lol :) would just go somewhere else!

Do they stock all brands of oil?

Nop Elvis, U can bring your own oil..i have been for the GT(Mobil). and then when i took dads car with TOYOTA OIL they said - they cant! damn! they, allowing everything else and not TOYOTA for my TOYOTA car! well, wasnt nice to them, but they did the change that day, but said not to bring the same oil again, but again the servicing person told, that its the best oil U can put 2 a Toyota car since, its from d manufacturer it self.

I agree with U on that note too, if i'm paying..wot d HELL? :rolleyes: no need of being nice Super Natural, dont U think? be nice for girls..and not for them :angry-smiley-048:

Edited by Kim
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Kim Newbie

Kim

Posted
Posted
  Ruslan said:
Last weekend did a Brake fluid flush at there.. Got a spongy brake pedal before.. after Flush everything's back to normal.. :rolleyes:

they used BP D.O.T 4 Brake fluid.. it should be possible to bring other brands of fluid. some of the Vehicle brands specifically saying to use their products. (Example Toyota to use T-IV). does Castrol or BP have anything similar to Toyota T-IV?

Whats Toyota T-IV?? need more clarification :D

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Kim Newbie

Kim

Posted
Posted
  Supra_Natural said:
funny, i've got several interior jobs done there and they've always been quite good. You should make a complaint if they havent done it properly.... considering the amount they charge for things, the customer has every right to expect a very high standard.

Exzactly!

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Ruslan Enthusiast

Ruslan

Posted
Posted
  Kim said:
Whats Toyota T-IV?? need more clarification :D

Toyota T-IV is a ATF that used in some Toyotas. Mainly in Later ECT (Electronically Controlled Transmission) Boxes. have seen only one equivalent of it that is Mobil ATF 3309

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Devinda_Z Apprentice

Devinda_Z

Posted
Posted
  Kim said:
Only bad is that they refusing to put Toyota Oil in my TOYOTA car! wrote a big complaint..anyways, if i ever get so much of money, i will put a double size of a Pitsstop, give the same or even better service BUT will allow ppl to bring the Oils for their CAR!

i noticed a big notice saying they don't use any oils brought in from outside when i went there a few weeks back... :mellow:

  Elvis_Pil said:
Do they stock all brands of oil?

sadly not :(

just BP & Castrol , but they do have the Castrol Edge Sport for those who want a high end oil

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Devinda_Z Apprentice

Devinda_Z

Posted
Posted
  jehan80 said:
Been going there for about a year. Their ok, But their interior cleaning is very poor. I usually have to complete the job myself at home.

  jehan80 said:
Yep, did make a complaint when they called to follow up. Basically there still was a bit of sand under the front seats, there was a couple of white patches of some sort of powder in the front passenger carpet, and a big palm print on the dashboard!

Unless this thing happens repeatedly, i'd still go to them, cos as the others have said, generally their good. Specially the waxing.

most likely would have left the polishing apparatus on the carpet - when its been used for sometime the felt/sponge and the tried polish in it dries up and can be seen everywhere as white powdery residue

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